Namdo Market US will process all orders within the next
business day of in which the order was received.
1. What Are Our Delivery Services?
Namdo Market US provides two delivery service types.
1 day shipping: Frozen & Refrigerated products only
➔ Orders should arrive within 24 hours from the day of shipment
2. What is the shipping cost?
- Free shipping on orders over $180.
- Please note that the final cost must be $180 or over after all discounts in order to receive free shipping.
- Normal shipping cost: $29.99
3. How do I track my shipment?
- Tracking number will be sent by email when order is completed. You can check the status of your order and track the shipment on your My Account page.
- We are not responsible for lost goods or delay in transportation after the tracking number is provided after pickup by the carrier.
- If there is a problem with the courier delivery, please contact the carrier. Shipping and delivery times may be affected due to holidays, weather, etc.
4. How do I change my shipping address?
- If you would like to correct your address before the order has been shipped, please contact us at Shop@jnmall.us. If you send us the correct shipping address, we will correct it.
- You can change it by contacting the shipping company directly after delivery has started.
- We are not responsible for lost items due to the incorrect address entered by the customer.